Bringing People Home Over the Festive Period: How Sylvian Care Swindon Supported the NHS at Christmas
For many people, Christmas is about being at home, surrounded by familiar comforts and loved ones. Over the festive period, however, some individuals found themselves in hospital — medically ready for discharge, but waiting for care to be arranged at home.
At Sylvian Care Swindon, our team worked tirelessly throughout Christmas to help change that, supporting safe and timely hospital discharge when it mattered most.
Supporting Safe and Timely Hospital Discharge
In the days leading up to and during Christmas, Sylvian Care Swindon worked closely with First City Nursing and Care to support people returning home from hospital.
From the moment referrals were received, our team acted quickly to:
Contact individuals and their families
Assess care needs and preferences
Put person-centred care plans in place
Start care within 24 hours where possible
Thanks to this rapid response, several people were able to leave hospital and spend the festive period at home, supported by professional care and surrounded by those they love.
Person-Centred Care Starts With Listening
Every discharge is different, which is why our approach always begins with a conversation. Before care begins, we speak directly with individuals or their families to understand what matters most to them.
This ensures care plans are:
Tailored to individual needs and routines
Respectful of personal wishes and independence
Focused on comfort, dignity, and safety
For many people, returning home over Christmas provided not just physical support, but a much-needed emotional boost during a challenging time.
Supporting the NHS During a Critical Period
By responding quickly to urgent care packages, Sylvian Care Swindon also played an important role in supporting the local NHS during one of the busiest periods of the year.
As the team shared:
“It’s amazing that we were able to support people home from hospital in time for Christmas to be with their loved ones. Being at home not only meets their care needs but also lifts their spirits and overall wellbeing. No one wants to be in hospital over the festive period when they are fit for discharge and waiting for care to start. By responding quickly to care packages, we were also able to support our local hospital by freeing up beds during a critical time.”
This partnership helped ensure hospital beds were available for those who needed them most, while individuals ready for discharge could return home safely and with confidence.
A Festive Season of Dedication and Care
While many people slowed down over the holidays, Christmas was one of the busiest times of the year for our care teams. Sylvian Care Swindon’s care professionals and office staff worked around the clock to ensure people received safe, compassionate, and reliable support.
Their dedication is a powerful reminder that care doesn’t pause for Christmas — and that support at home can make all the difference.
Looking for Support at Home This Winter?
If you or a loved one need support following a hospital stay, or you’re planning ahead for care at home, our local Sylvian Care team is here to help.
Get in touch with Sylvian Care today to discuss how we can support a safe and comfortable return home — now and in the months ahead.